Your Privacy Is Our Responsibility

Ak365 Privacy Policy — Transparency in Data Protection

Find out exactly how your personal information is collected, where it is stored, and how it stays protected.

SSL Encryption
Your Information Is Never Sold
KYC Secured

Privacy Protection Core Pillars

A brief overview of the steps ak365 takes to protect your information.

Secure Data Storage

All your data is stored on encrypted servers. Unauthorized access is not possible.

Not Shared with Third Parties

Ak365 never sells or rents your personal information to advertisers or third parties.

Identity Verification Protection

National ID cards and passports submitted during the KYC process are stored with the highest level of security.

Cookie Controls

We use cookies solely to improve our services. You can update your cookie settings at any time.

Opt Out of Marketing

You can opt out of promotional emails or SMS at any time. We respect your preferences.

Right to Correct Your Information

You have the right to view, correct, or request deletion of any information stored in your account.

Last Updated: January 2026

1 Introduction & Overview

Ak365 (ak365.org) is a trusted online gaming and betting platform in Bangladesh. We believe protecting every user's privacy is not just a legal obligation — it is our ethical responsibility. This Privacy Policy provides a complete overview of what information is collected when you use the ak365 platform, how it is used, and how it is kept secure.

This Privacy Policy applies to the ak365 website, mobile app, and all related services. By registering or browsing the site, you are considered to have accepted this policy. If you have any objections, please contact us before you begin using the site.

We never collect your information without consent, and data collected is never sold to third parties. ak365's Privacy Policy is fully transparent.

2 What Information We Collect

Various types of information are collected when you register and use the ak365 platform. This data falls into two main categories: information you provide directly, and information collected automatically.

Information You Provide Directly:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Bank account or mobile banking number (for payments)
  • Copy of National ID card or passport (for KYC verification)
  • Current Address

Automatically collected information:

  • IP Address & Device Type
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Gaming Activity & Betting History
  • Transaction date, time, and amount
Types of Information Reason for Collection Retention Period
Identity Information Account Verification & KYC For as long as your account remains active
Payment Information Transaction Processing 5 years (legal requirement)
Gaming History Service Improvement & Dispute Resolution 3 years
Cookie Data Improving User Experience Session or up to 1 year maximum

3 How Your Information Is Used

Ak365 uses collected data only for specific, defined purposes. We never use your information for unnecessary or unrelated activities.

  • Account Management: For registration, login, password reset, and account verification.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Service Improvement: Usage patterns are analyzed to improve the gaming experience, platform speed, and features.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: For prompt resolution of your complaints or queries.
  • Legal Obligation: To meet data requests from regulatory authorities.
  • Promotional Communications: To send you offers and bonus information with your consent only.
ak365 never uses your information to make automated decisions that work against you. All significant decisions involve human review.

4 Information Sharing & Third Parties

Ak365 does not share your personal information with advertisers or commercial third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Shared with payment services such as bKash, Nagad, Rocket, and banks solely to process transactions.
  • Game Provider: Third-party game providers receive limited data solely to manage your gaming session.
  • Security Services: We work with technology partners to detect fraud and ensure cybersecurity.
  • Legal Authorities: We may be required to disclose information in response to a court order or lawful government request.

All third parties with whom we share data are bound by strict confidentiality agreements and may not use the information they receive for their own commercial purposes.

Our Commitment: ak365 will never sell, rent, or trade your data. This is a core principle we do not compromise on.

5 Cookies & Tracking Policy

Ak365 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality and remember your preferences.

Cookies We Use:

  • Essential Cookies: For login sessions and site security — the site cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the site are most used — without identifying individual users.
  • Marketing Cookies: To show you relevant promotions with your consent only.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some parts of the site to not function properly.

ak365 does not engage in cross-site tracking or collect data without the user's knowledge. All tracking activities are strictly governed by this policy.

6 Data Protection Methods

Ak365 follows the highest industry standards when it comes to protecting your data. Our security infrastructure is regularly verified through independent third-party audits.

  • SSL/TLS Encryption: All site access and transactions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Two-Factor Authentication is available to add an extra layer of security to your account.
  • Encrypted Database: All stored data is protected with AES-256 encryption.
  • Firewall & DDoS Protection: To protect the platform from cyberattacks.
  • Regular Security Audits: Regular testing to identify and address vulnerabilities.
  • Access Control: Only authorized personnel may access user information.
In the event of a data security incident, ak365 will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 Your Rights

As an ak365 user, you have several important rights over your own data. We fully respect and uphold each of these rights.

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You may correct any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your information under certain conditions.
  • Right to Restrict Processing: You may request that we stop using your information for specific purposes.
  • Right to Object: You may object to marketing communications or data analytics.
  • Right to Data Portability: You may request a copy of your data in a structured, portable format.

To exercise any of your rights, please reach out to our support team. We are committed to responding within 30 days.

8 Child Protection Policy

Ak365 is an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18. Age is verified at registration, and additional proof may be requested in cases of doubt.

If a parent or guardian discovers that their child has created an account using false information, please contact us immediately. We will promptly close the account and delete all associated data.

ak365 follows a zero-tolerance policy to protect minors. To learn more about responsible gaming, Responsible Gaming View page.

9 Policy Changes & Updates

Ak365 may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. For any significant changes, we will notify you in advance via email or an on-site notice.

The date of each update will appear at the top of this page under "Last Updated." Continued use of the site after any changes constitutes your acceptance of the revised policy. We recommend checking this page regularly.

Users will be notified at least 15 days in advance of any major changes to the Privacy Policy, so they have the opportunity to make an informed decision.

10 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated privacy team. We aim to respond as promptly as possible.

We take all data protection complaints seriously. If your concern is not resolved, our senior team will review your case personally.
Safe & Trusted Platform

Your Data Is Safe — Get Started Now

Your privacy is our top priority at ak365. Play, bet, and enjoy your winnings in a secure environment.

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